Sunland’s Chief Customer Officer, Elijah Ray, shares valuable insight about Leading 3PL & Shipper Relationships Through the Storm in an article published by Supply Chain Brain. The article reflects on Tuckman’s model for group dynamics and how forming, storming, norming, & performing are applicable to both our personal and professional relationships.
“Some relationships do flourish after the storm. This is especially true when leadership is intent on getting team members through the natural phases of group development.”
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